Listed below are some frequent FAQ's about products. If you can't find the answer to your question below, feel free to send a question from the Contact page. We're a small business but we'll try our best to get back to you ASAP.
Q: How is your soap made?
First and foremost, our soap is made by-hand in small batches by our founder and her sister Venice. We use natural Shea Butter or Goats Milk Soap to create a nourishing base that is great for all skin types. Each individual soap bare is unique based on the additional ingredients we mix in, to add to the end product (think coffee grounds or oats for an exfoliant)
Once made, the bars are either cut by hand or they’re demolded before being wrapped, packaged and labelled.
Q: What are fragrance oils and do you use them in your products?
Fragrance oils are lab-created scents that can contain both natural and synthetic components to achieve a certain scent profile. We do not use fragrance oils in our products.
Q: Are Angelee & Co. products vegan?
We currently have 1x Vegan bar available, the Grapefruit & Spearmint Soap. For a full ingredient list, please check individual product pages, and look for the vegan symbol associated with those products.
Q: What are the expiry dates?
We recommend our products should be used up within 1 year of opening. However, our natural bar soap has a 3 year expiry date.
Q: Which products are safe for use during pregnancy? Happy to share that all our products are safe for use during pregnancy. For specific concerns and questions, we recommend checking with your doctor or health care professional before using any new product that you may be uncertain about.
Q: Can I change my order after it has been placed? Yes! As long as your order hasn’t been shipped yet, you can contact us to make changes. Send us an email to email@example.com for support with any order changes.
Q: Do you ship outside of Canada? Yes, we do. We use GoodFoot, Canada Post, FedEx, UPS, Canpar and other local and international carriers to ship orders anywhere in the world.
Q: This is my first order, can I have a discount? We offer first order discounts of 15% when you join our newsletter. Feel free to sign up from the home page! A discount code will be automatically sent to you for you to use for your fav soap bars.
Q: Do you offer bulk discounts? For specific bulk order inquiries please contact our team at firstname.lastname@example.org and indicate what products, how many and your timeline. Please note, we do not offer bulk discounts on fewer than 100 pieces.
Q: Do you wholesale your products? Yes, we love to find new stockists! If you have a brick and mortar store and would like to apply for wholesale, please send us a note through our Contact Page. We'll get in touch with you ASAP.
If you are interested in learning more, or want to partner with us, please contact us at email@example.com.